The Art of the Aesthetic Practice
7 Fundamental Steps to Providing the Ultimate Patient Experience and Maximizing Profitability
The patient experience is the practice. Seven fundamentals that carry a patient from first phone call to lifelong advocate — and build the kind of reputation that makes discounting unnecessary. The Expanded Edition brings the framework current for how patients research, decide, and buy today.
- Convert more consultations without competing on price
- Make the first phone call your strongest conversion asset
- Design an experience that earns premium fees